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Post Info TOPIC: sorting out potential buyers from curious passerbys


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RE: sorting out potential buyers from curious passerbys
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you could turn those "curious" types into actual buyers but be wary of competitors acting out as potential buyers. they might be trying to sniff out some of your trade secrets. nevertheless, treat everyone with the same amount of attention and respect.

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saachi tomiko wrote:

 

By probing.  You ask.  Dont be afraid to have a conversation.  Rather than starting it with your big speech about your products, know their motives first.

 



i agree. the first few seconds with the customer is crucial. you'll immediately get a sense if they are potential customers or are just looking around by asking questions about what they really need. so start probing.

 



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By probing.  You ask.  Dont be afraid to have a conversation.  Rather than starting it with your big speech about your products, know their motives first. 



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data_gurl wrote:

A curious may one day be your customer. Neglecting him would be unwise. People do quickly pickup on how "sincere" and nice a person.

No matter, what means a person has, he or she likes to be treated well, really well. So the answer is. Spend time with all customers, expect nothing in return, if they buy it is a bonus



Couldnt agree with you more. You will never know when they will have a "use" for you in the future.aww 

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A curious may one day be your customer. Neglecting him would be unwise. People do quickly pickup on how "sincere" and nice a person.

No matter, what means a person has, he or she likes to be treated well, really well. So the answer is. Spend time with all customers, expect nothing in return, if they buy it is a bonus

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i'm quite new when it comes to sales and i usually talk and do presentations to all types of customers when they come into the store, regardless if they are just curious about our product or they're really potential buying customers who can afford our product. our product is an invisible home-theatre system, which caters to a high-end market.

the thing is i want to spend my time talking to customers that are really interested in buying our product, those who have the financial capability to purchase our product. i want to sort out those potential buyers to those that are just curious passerbys. the former and the latter tend to have the same look, questions and objections and i can't seem to figure out who is who.

how do you sort out those customers that you can close a deal with and those customers that are just wasting your time?



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